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Choice

We have a wide range of choice throughout our 8 shops and our online store, meaning that you can be sure to find the most suitable product to meet your needs.

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Value

All our products are competitively priced and you can be sure that when shopping at Clark & Partners, you are getting great value for money with the product, service and aftercare, which is priceless.

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Friendly, expert advice

We have been perfecting our customer service since 1959, placing a high value on investing in our staff. This ensures that you will benefit from the best possible product knowledge, making sure that you get the most suitable items. Our staff members are all friendly, patient and understanding meaning that you can be certain you are getting a high level of customer service and advice.

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Delivery and Handover

For local delivery of large items we offer an enhanced delivery service. Our delivery team possess specialist product knowledge and will assemble and instruct you on products such as Scooters and Lift and Recline Chairs. Each member of our delivery team has their own company van and uniform, ensuring peace of mind to customers upon arrival. If you have any questions regarding your area, please call our web team on 0114 229 33 74.

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Assessments and Live Demonstrations

Some of our products, such as a Wheelchairs, Scooters ,Rise and Recline Chairs require skilled assessments. Should you be interested in any of these products, we offer a free assessment to our local customers to ensure you are getting the correct product. Alternatively, assessments can be done in the showroom or via home visits. Please call a member of our friendly Web Team on 0114 229 33 74 to arrange an assessment.

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Confidential Helpline

Some of the products we sell can be a sensitive subject and not everyone will wish to discuss their personal needs. We understand this and are here to help. Should you have any questions that you wish to keep private, you can ring our web team on 0114 229 33 74 who treat all enquiries as confidential - you don’t even have to give them your name. Our products can also be sent in discreet packaging.

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Eight Shops and online shop.

Thanks to our 8 high street stores in addition to our online shop, we have a wide range of products and extensive experience of customer requirements. Details of our showroom locations and contact details can be found by clicking here. Alternatively, our website covers all areas.

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Car Adaptations

Clark & Partners provide a wide range of services to people with infirmities or disabilities. Our head office branch in Sheffield, S13 9LS has an on-site car centre that offers adaptations to cars. For more information, please call Katie on 0114 229 33 85 or visit the website.

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After Care and Service

Regardless of how big or small your purchase is from us we are always here to help. All our customers who purchase a Wheelchair, Scooter or Rise and Recline Chair will receive a phone call from our Cusomer Service Co-ordinator shortly after purchase to check everything is running smoothly and that you are happy. We also provide affordable service packages to ensure that you are covered for maintenance during the life span of your product. For service enquiries, please call 0114 229 33 77.

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We are more than just a website!

Our web sales team leader quotes: “I aim to provide the same high level of customer service online as our in-store customers have come to expect. I believe that regular contact with customers to inform them on the progress of their order is essential. Every customer enquiry that is made will be treated as confidential and special arrangements such as discreet packaging can be made if required.” If you purchase online, please call our web team on 0114 229 33 74 for all enquiries.