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Six things to consider when buying a second-hand stairlift

Written by experts from the BHTA Stairlifts and Access Section.

View and download this guidance as a PDF here.

When looking to buy a reconditioned or second-hand stairlift, consider these six essential points:

1. The stairlift is being installed by a BHTA member company or a company with whose practices and policies you are comfortable.

2. An in-home assessment is made that takes account of the person(s) using the stairlift and the staircase in which it is to be fitted. A survey should be conducted as part of the sales purchase.

3. A warranty period and service cover are included. The stairlift should be installed with a callout number supplied. Check the engineer response time.

4. Stairlifts for curved staircases have unique needs. This means when you buy a re-conditioned stairlift for your curved staircase, the rails should be made to measure.*

5. Consider the many factors that will influence the lifespan of a stairlift. These include age, appropriate usage, number of installations, and regular service.

6. An instruction manual should be supplied for the stairlift. Upon installation, a full user demonstration must be given.

* Clark & Partners do not sell re-conditioned curved stairlifts as production of the custom-made rail means it’s not always a cost-effective solution.

Sarah Sarsby