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Introducing Handicare Stairlifts

Here at Clark and Partners we like to think we have all our customers’ mobility needs covered, so we were disappointed to notice we had a gap in the range of stairlifts we were able to offer. Most of us will reach a point in our life when we find climbing the stairs tricky, either due to age, illness or injury. So, we thought it was essential that, in addition to the Homeglide stairlifts that we offer, we gave our customers more choice.

We took the time to find the perfect brand of stairlift that could fill this gap and are pleased to now be able to offer both straight and curved Handicare stairlifts. And to celebrate our new partnership with Handicare, we are offering £150 off any of their models, between now and the 30th of June! Not only can customers make a great saving, Handicare stairlifts come with a complimentary two-year care package. We hope our customers never experience any problems with their stairlifts, but Handicare care provide peace of mind by covering the cost of all call-outs, parts and labour for the first two years. And should something go wrong out of hours, customers can be reassured that there is out-of-hours support available.

Save £150 on all Handicare stairlifts

Handicare Straight Stairlift

If you’re considering purchasing any of our stairlifts, which start from just £1550, a free home assessment is obviously essential to make sure we meet your needs. Why not give us a call on 0114 229 3388 so that Clark and Partners can start making tackling the stairs a breeze.  Our Handicare stairlifts are in stock now, so can be in your home in no time. And if you call before the 30th of June, there’s the added bonus of that £150 saving on the Handicare range!

Don’t let going downstairs for your morning cuppa be a worry. Climbing the stairs to get some sleep after a tiring day, shouldn’t make you even more tired. Let us take the stress away with a Handicare stairlift and two year care package.

Book a home visit Website C2A

Argyll Electric Adjustable Bed

We try our best to offer a wide range of products for customers to help with their daily requirements – chairs, scooters and all that goes with them but when it comes to beds as a company, we haven’t always loved selling them as they have a habit of going wrong. 

Customers had been unable to see and feel the bed and mattress so bought them before trying them and found them uncomfortable. When it came to delivery, getting a large divan base into some houses has been more than challenging and, on some occasions, impossible. For both the customer and ourselves this wasn’t good enough, as customer happiness is crucial. 

In Autumn 2021 we were introduced to the Argyll Electric Adjustable Bed by Rise & Recline. What first stood out was its unique flat pack design, each side of the bed being independent to the other. 15 minutes later the bed was up! The biggest advantage we identified over other adjustable beds was its flat pack delivery. No large bulky over-sized items unable to get through front doors. 

The next thing we noticed was its design. Far from the standard beige patterned damask fabric, the Argyll’s modern, grey weave really allowed its superior quality to stand out. 

Argyll Adjustable Electric BedArgyll Adjustable Electric BedArgyll Adjustable Electric BedArgyll Adjustable Electric BedArgyll Adjustable Electric BedArgyll Adjustable Electric Bed

We now had a choice – change our entire mindset about supplying beds and embrace this new offering or not? We chose embrace, and we are so glad we did. Seeing the quality, ease of set up and mattress options for ourselves gave us a confidence boost to supply and sell adjustable beds to our customers with the peace of mind of knowing we are supplying an excellent product and service to our customers. 

The Argyll Electric Adjustable Bed comes in 4 sizes, is exclusively local to Clark & Partners and is available to try in all of our stores. Why not pop along and try it for yourself? 

Level 4 Trusted Assessor, A holistic approach to adapting the home

There are numerous specialist providers of care products and equipment, such as hoists, accessible showering, stairlift, vertical lifts and much more. Each of them a specialist in their area of expertise. We are one of these specialists. We offer all the above products and services plus much more.

As Level 4 Trusted Assessors we are trained, qualified, and experienced in taking the time to listen to the needs and lifestyles of each of our clients. We take a holistic approach to understanding how you live in your homes, what care you require and how everything will work together in ‘real life’. 

“It’s one thing considering a solution in isolation, it’s a level above to view the situation as a whole – but that’s what we do”. Said Debbie Ashton, Sales and Marketing Director. “To deliver the best results for our clients we really like to find out more about them and their day-to-day lives. This is so we ensure we provide the right solutions to make their lives easier as well as full use and access to their home. We don’t sell a product or service the client needs to meet an immediate issue without taking in to account longer term requirements”.

Take our recent visit to Mr Smith for example (a real client however we have changed their name for privacy reasons).

We arranged to visit Mr Smith to carry out a pre-install visit for a Geberit Mera wash dry toilet we were due to fit upon the completion of a ground floor extension which included a level access shower (LAS) and a bedroom. 

We provided the builder on site with guidance for the required services.  From experience we know that pre-install visits at the right stage in the project are critical. These visits help avoid costly complications and delays. No-one wants to hear “you’re too late” when stopping issues with the build. The visits ensure a smooth install whether it be a Mera, a vertical lift or a hoist. 

Mr Smith was not on site during our visit, but family members were. We provided general advice on the installation of the Mera, how access was planned for the LAS and discussed what other equipment was to be fitted. 

To cut a long story short we discovered… 

The good news was the timing of our visit meant the builder could accommodate our recommended changes with relatively little inconvenience. Without our visit or recommendations Mr Smith would have had to try live with the issues or have them fixed after completion. Thankfully, both of these options were avoided.

We also acted as the Occupation Therapists (OT) eyes on site. (We sent the OT our report immediately after the visit). Details matter! As Trusted Assessors with long experience and the benefit of working alongside perhaps hundreds of OTs we take the holistic “all round” approach to identify issues before they become problems and provide solutions to benefit our clients’ day-to-day lives.

If you would like to discuss the requirements you have for your home or explore you’re your options are to adjust your home to meet your needs please call us on 0114 229 3388 and our team will be happy to help.

Happy Mother’s Day!

At Clark and Partners we think all mums are amazing. So to celebrate Mother’s Day this year we’re running a competition to win a £50 Marks and Spencer voucher in our shops and on our Facebook page.

To enter please either pop in to one of our shops or click here to visit our Facebook page and enter there too – good luck.

To make sure we can get the voucher to the winner in time for Mother’s Day the closing date for the competition is March 23rd 2022.

Proud to Support Sheffield

Clark & Partners, a family run business has been helping and supporting the local community for over 60 years. We are Sheffield born and bred. So, when the opportunity came along to work with a Sheffield chair manufacturer, we couldn’t resist and had to find out more. 

My role at Clark & Partners means I have the pleasure of meeting sales representatives and their products regularly and they often follow the same pattern. Not this time.” Said Debbie Ashton “Tom from Mulberry furniture was nothing like that. After a quick re-adjustment of my usual expectations I was absolutely bowled over by this Tom and his Avon chair. A brew and a biscuit later I was convinced that we simply had to work together.

The Avon rise and recliner chair fits perfectly into the top range of chairs we offer – we really did love it from the moment we saw it. The comfort level is fantastic, the frame is UK made and is one of the highest quality manufactured frames available. The chair has a range of fabrics and is completely made to order, meaning the range of sizing options available is vast. Adding this versatile and high-quality chair to our range means we can find a size to fit almost anyone – please put us to the test!

What most excites us is having the opportunity to work closely with a local company, call us patriotic, hands-on chest standing tall, this means a lot to us. Supporting another local business, especially after the last 2 years, who put so much attention to detail and passion into the product they make is something we truly value. Having the pleasure to work with such a great company who share our values for supporting customers is also amazing. 

The fact both Clark and Partners and Mulberry furniture are based in Sheffield means we (and our customers) benefit excellent and swift back up support which in turn we can share with our customers. So, on the rare occasion when things go wrong or plans change, we are all on the doorstep and happy to help resolve any issues as quickly and smoothly as possible.

We’re extremely proud to be the only mobility outlets Mulberry furniture has chosen to work with. The Mulberry Avon chair is available in our Sheffield and Rotherham stores. To get the full benefit of everything this chair has to offer why not pop in and experience it for yourself – an excellent quality, comfortable chair made here in Sheffield. 

Season’s Greetings!

We are closing for Christmas from 23rd December and will re-open on Tuesday 4th January 2022

Please note any online orders placed during the Christmas Holidays won’t be processed until our return in January

For emergency services relating to Stairlifts, Hoists or Vertical Lifts during the Christmas Holiday please call 0114 2293377

Buying a scooter… In store vs Online

Of course, as a mobility retailer, we are always going to shout from the rooftops “buy your scooter from one of our stores”. But maybe not for the reasons you might expect. Actually we would recommend buying a scooter from ANY local mobility store rather than online, not just ours. 

With price comparison being the main deciding factor for customers we thought it would be good to share some of the reasons why we think buying in store is better than buying online. 

• In store demonstration – you can have a full demonstration of the scooter, how it works and how to use it

• Trained in store staff – All our team have extensive manufacturer training on all scooters, we know them inside out!

• Expert product advice – Tell us a bit about your plans, where you’ll be going and we will help you pick the right scooter type for your journeys

• Variety of stock – We have a range of different scooters for use on pavements, on the road, to go in your boot or that fold down. You can see a range of these scooters in our stores

• Try before you buy – Pop in to any of our stores for a test drive of our scooters

• Home demonstrations – If you’re still not sure you’ve made the right choice about buying a scooter we will bring your favourite scooter to your home so you can try it there too 

• Free delivery – There are no extra charges for delivery. We don’t leave you with a box on the kerbside that needs to be assembled or ask that you save any packaging for returns purposes. Our scooters are delivered fully charged, in one piece, working and ready to go with an expert delivery driver to go over how it works 

• After service – Our product warranty is clear at time of sale, there are no hidden costs. Our team of engineers are scooter experts, happy to fix any problems you may have

• Locality – We only serve customers local to our area, that means we can offer you an amazing, loyal local service

• Community – Buying from a local mobility retailer supports the local community

If you are still unsure, visit one of our stores and put us to the test!

We’re Moving!

We are so excited to announce that our head office based in Handsworth, Sheffield, is relocating! Don’t worry we are not going far, in fact only about 200 metres behind where we are now. 

Our head office houses all our administration staff and provides a base for our external surveyors, assessors and engineers. In addition our warehouse, where all products come in before being distributed to our stores and customers is based here too.

With so much to move its been a daunting journey but only moving down the road has made this a little easier, so if you see us carrying desks down the road don’t worry we haven’t gone mad… or far! 

We will keep you posted on our progress!

Life After Lockdown

After the initial 3 month lockdown in March 2020 our stores and head office have been open operating at reduced hours but from 1st April we have increased our hours and are now open 5 days a week. Now that the lockdown restrictions are easing even further we hope to safely welcome more customers back in store.

Staying open on a reduced service was important to us. We wanted to offer our customers some continuity and support for essential items. People have enough going on without worrying even further. We have developed and perfected how we work ready for a greater footfall of customers in our stores. Social distancing comes naturally to our store assistants, and we have found ways to do in store assessments and demonstrations from a distance.

Keeping our areas tidy and clean has always been high on our priorities but we have added additional surface wiping and misting facilities for products which have been tried and tested in store to our routines.

Our head office has continued to provide home assessment and surveys and our engineers have still been busy maintaining and repairing mobility equipment, all our external visiting staff have gloves, masks and sanitiser readily available. Its been great to continue working and find ways to enable the maximum safety of both our customers and staff. 

An Outline Of VAT Exemption

Many of our customers are not required to pay VAT on the goods or services they purchase from us. This is due to the government exemption scheme which in simple terms allows chronically sick or disabled people to buy items which are eligible at 0% rather than 20% VAT. This of course saves you money.

To be eligible to claim relief from VAT the government says you must fit the following criteria:

A person is ‘chronically sick or disabled’ if he/she is a person:

  1. With a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness, such as diabetes; or
  2. Who is terminally ill.

In order to receive VAT exemption on an eligible purchase, you must make a simple declaration about your disability at the time you buy.

Claiming VAT relief is not difficult or complicated, we do all the work for you.

All we need is to know your name, address and what your sickness or disability is. Don’t worry we don’t need a doctor’s letter or anything of that nature, your personal declaration is sufficient.

There are many products that qualify for VAT relief which are available from Clark & Partners…just enquire about

Please be aware that:-