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Why Choose Clark and Partners
 

Number One

Choice

We have a wide range of choice throughout our 10 shops and our online store, meaning that you can be sure to find the most suitable product to meet your needs.

Number Two

Value

All our products are competitively priced and you can be sure that when shopping at Clark & Partners, you are getting great value for money with the product, service and aftercare, which is priceless.

Number Three

Friendly, expert advice

We have been perfecting our customer service since 1959, placing a high value on investing in our staff. This ensures that you will benefit from the best possible product knowledge, making sure that you get the most suitable items. Our staff members are all friendly, patient and understanding meaning that you can be certain you are getting a high level of customer service and advice.

Number four

Delivery and Handover

For local delivery of large items we offer an enhanced delivery service. Our delivery team possess specialist product knowledge and will assemble and instruct you on products such as Scooters and Lift and Recline Chairs. Each member of our delivery team has their own company van and uniform, ensuring peace of mind to customers upon arrival. If you have any questions regarding your area, please call our web team on 0114 229 33 74.

Number Five

Assessments and Live Demonstrations

Some of our products, such as a Wheelchairs, Scooters ,Rise and Recline Chairs require skilled assessments. Should you be interested in any of these products, we offer a free assessment to our local customers to ensure you are getting the correct product. Alternatively, assessments can be done in the showroom or via home visits. Please call a member of our friendly Web Team on 0114 229 33 74 to arrange an assessment.

Number Six

Confidential Helpline

Some of the products we sell can be a sensitive subject and not everyone will wish to discuss their personal needs. We understand this and are here to help. Should you have any questions that you wish to keep private, you can ring our web team on 0114 229 33 74 who treat all enquiries as confidential - you don’t even have to give them your name. Our products can also be sent in discreet packaging.

Number Seven

Ten Shops and online shop.

Thanks to our 8 high street stores in addition to our online shop, we have a wide range of products and extensive experience of customer requirements. Details of our showroom locations and contact details can be found by clicking here. Alternatively, our website covers all areas.

Number eight

Car Adaptations

Clark & Partners provide a wide range of services to people with infirmities or disabilities. Our head office branch in Sheffield, S13 9LS has an on-site car centre that offers adaptations to cars. For more information, please call Katie on 0114 229 33 85 or visit the website.

Number Nine

After Care and Service

Regardless of how big or small your purchase is from us we are always here to help. All our customers who purchase a Wheelchair, Scooter or Rise and Recline Chair will receive a phone call from our Cusomer Service Co-ordinator shortly after purchase to check everything is running smoothly and that you are happy. We also provide affordable service packages to ensure that you are covered for maintenance during the life span of your product. For service enquiries, please call 0114 229 33 77.

Number Ten

We are more than just a website!

Our web sales team leader quotes: “I aim to provide the same high level of customer service online as our in-store customers have come to expect. I believe that regular contact with customers to inform them on the progress of their order is essential. Every customer enquiry that is made will be treated as confidential and special arrangements such as discreet packaging can be made if required.” If you purchase online, please call our web team on 0114 229 33 74 for all enquiries.

Mobility Scooter Insurance

Clark & Partners Limited, 1 Orgreave Way, Sheffield, S13 9LS is an appointed representative of Mark Bates Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised and regulated by the Financial Conduct Authority. Number: 308390. You can check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768

Are you exempt from VAT?

Are you exempt from VAT?

Most of the products on our website may be purchased free of VAT
(Zero rated) provided the person who is using the products meets the eligibility
requirements described below. For this reason we display both including and excluding VAT prices on the products where this applies.

Who qualifies?

To qualify for Zero rate VAT the person the product is being purchased for
must have a chronic (long lasting) disabling condition or illness.

They do not need to be registered disabled.

The product being purchased must also qualify Zero rate. The majority of the products on this web site do qualify and are labelled with the following icon.


Vat Exempt Icon - Clark and Partners



A few products do not qualify and standard rate VAT will be applied at Checkout.

What do I need to do?

If you are purchasing from our website you will be asked to complete a few details on a form when you 'Checkout', including a declaration of your illness or condition. This process is simple and quick and we will check it for you when we receive your order.
If you visit one of our showrooms or we visit you, we will provide a similar form, help you to complete the brief details and ask you to sign the same declaration. Again its simple, quick and we will help.

More questions about VAT exemption?

We are happy to answer any questions you may have.
Please call the Web Team on 0114 229 33 74 or email on This email address is being protected from spambots. You need JavaScript enabled to view it.

Full details of HM Revenue & Customs VAT relief guidelines
can be found at www.hmrc.gov.uk search on public notice 701/7

 

For all website enquiries contact the 
Clark & Partners Website Sales Team

Call: 0114 229 33 74


 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

For aftersales enquiries such as a stairlift 
installation, scooter repairs or servicing

Call: 0114 229 33 77 
Out of Hours Emergencies: 0797 064 9563

 

Other Services

Aftersales - Mobility Services,
repairs & installations

Call: 0114 229 3377
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Spare Parts
Call: 0114 229 3370

NHS Repairs
Click Here »

Care Trade Enquiries
Call:
0114 229 3366
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Vehicle Adaptations
Call:
0114 229 3385
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Visit: www.caradaptations.co.uk
 
Head Office:

Clark & Partners
1 Orgreave Way
Sheffield
S13 9LS

Main Reception
Call: 0114 229 3399


Shops

Orgreave Sheffield
Call: 0114 229 3391

The Moor, Sheffield
Call: 0114 273 8787

Gleadless. Sheffield
Call: 0114 239 0610

Doncaster
Call: 01302 323 536

Rotherham
Call: 01709 839 369

Derby
Call: 01332 200 075

Huddersfield
Call: 01484 420082

Wakefield
Call: 01924 372572

Wickersley
Call: 01709 547402