Are you an experienced Field Service Engineer / Technician who enjoys your work but wants to leave behind the long and unsociable hours that often come with it?
Do you get pleasure from assisting customers and solving their issues, but don’t enjoy the tedium of dealing with the same product or equipment day in / day out ?
If that’s you, Clark and Partners Ltd in Sheffield can offer you a very different kind of Installation & Service role.
Our wide range of products are primarily for persons with limited / restricted mobility and those who are elderly or disabled, and include everything from mobility scooters and wheelchairs to stairlifts, lifts, and hoists. As a result you will be expected to develop a good working knowledge of all the products we work with in order to be able to provide servicing, repairs and maintenance across the whole range of any equipment that comes your way.
In addition you will complete the installation of products such as ceiling track patient lifting hoists, stairlifts, vertical lifts, etc.
Participation in out of hours emergency standby / callout rota will be required following the initial training and probation period. This is operated on a rota basis across each week and would usually be in the region of two occasions per week. Additional payment is received for being on stand by and for when called out.
Our preference would be that you already have experience working within the mobility sector on ANY of the equipment we have outlined above although applications from anyone with transferable core skills and knowledge will be considered.
Regardless of previous experience, training for product, processes and procedures will be provided via a combination of manufacturer, on-the-job / one to one support, and other formal and informal routes. Additionally some equipment we work with also requires service and inspection for legal compliance (eg LOLER) and you will receive specific training on this to enable you to complete this level of work.
A company vehicle is allocated to you as part of this role and this is available for travel to / from work and during standby periods.
Working hours are 39 per week, Monday to Friday commencing 8.30am each morning from our Sheffield Head Office and pay which is subject to experience is competitive.
At Clark & Partners our Installations and Service team do so much more than simply tick boxes on a form. To work with us you need to be tenacious, willing to learn, flexible, caring, a team player, have a good sense of humour and basically a pragmatic ‘can-do’ person
If you think you fit the bill then please apply via email providing a CV containing details of your previous work history and experience.
See below for the full job description and T&Cs.
We know that it can be tricky to find stylish wide fit, extra wide and ultra wide fit shoes. We also know that summer can be a particularly tricky time for people with problem feet. But Clark and Partners have the solution. We have a wide range of sandals and shoes that are perfect for summer. All of our shoes are suitable- and comfy!- for users of orthotics and diabetics, as well as those with bunions and hammer toes.
Not only do we have shoes to suit your personal style, we also have a range of shoes that suit the wearer’s needs. There’s a large selection that have an easy touch-fastening so there’s less need to strain to fasten them. We have shoes with a low cut front for those with swollen feet and very high insteps. Significantly, the sandals feature removable insoles that can be washed. Whereas, the summer shoes we supply have two removable insoles that can be inserted or removed to give each foot three possible fits.
Our summer shoes have a range of features that make them adjustable, including adjustable and trimmable straps. In addition, we have comfortable house shoes that open flat for those who may struggle to move their foot and ankle to put a shoe on. With a vast range of colours and a shoe to suit every occasion, you’ll be sure to find something for you in our online shop. Click here to take a look. Prices start from £33.29. Scroll down to see our full range of summer-ready shoes!
Our house shoes are super lightweight. However, they still providing underfoot support, a closed heel and slip-resistant outdoor sole. The Tracy and Dora feature a cool canvas upper. They can be worn indoors or outdoors, meaning there’s no need to change your footwear. Because of this, they’re also washable at 30 degrees.
Here at Clark and Partners we like to think we have all our customers’ mobility needs covered, so we were disappointed to notice we had a gap in the range of stairlifts we were able to offer. Most of us will reach a point in our life when we find climbing the stairs tricky, either due to age, illness or injury. So, we thought it was essential that, in addition to the Homeglide stairlifts that we offer, we gave our customers more choice.
We took the time to find the perfect brand of stairlift that could fill this gap and are pleased to now be able to offer both straight and curved Handicare stairlifts. And to celebrate our new partnership with Handicare, we are offering £150 off any of their models, between now and the 30th of June! Not only can customers make a great saving, Handicare stairlifts come with a complimentary two-year care package. We hope our customers never experience any problems with their stairlifts, but Handicare care provide peace of mind by covering the cost of all call-outs, parts and labour for the first two years. And should something go wrong out of hours, customers can be reassured that there is out-of-hours support available.
If you’re considering purchasing any of our stairlifts, which start from just £1550, a free home assessment is obviously essential to make sure we meet your needs. Why not give us a call on 0114 229 3388 so that Clark and Partners can start making tackling the stairs a breeze. Our Handicare stairlifts are in stock now, so can be in your home in no time. And if you call before the 30th of June, there’s the added bonus of that £150 saving on the Handicare range!
Don’t let going downstairs for your morning cuppa be a worry. Climbing the stairs to get some sleep after a tiring day, shouldn’t make you even more tired. Let us take the stress away with a Handicare stairlift and two year care package.
Queen’s Platinum Jubilee Uccello Kettle Offer- To celebrate seventy years of Queen Elizabeth II reigning over our tea-drinking nation, Clark and Partners are offering 20% off Uccello Kettles- a rotating and easy-to-tilt kettle on a unique cradle. Until the 12th June 2022, this revolutionary tilt-to-pour kettle is just £45.95 (usual price £57.00)! And if you shop in store at one of our five branches, we’ll treat you to a free gift of Yorkshire Tea teabags and Yorkshire’s Fox’s biscuits.
The Queen who turned 96 in April, has herself struggled with her mobility in recent months. However, to celebrate being the first monarch to reach a Platinum Jubilee, Her Majesty has granted us an extra long Bank Holiday weekend, running from Thursday 2nd June to Sunday 5th! With various events and concerts planned around the country, there’s something for everyone. Even if it’s just enjoying the festivities on TV in the comfort of your own home or garden, with a brew and a biscuit.
The Uccello Kettle gives confidence and independence back to its users. Whether it’s age, arthritis or anything else that means you’d prefer a safer way to make a brew. Uccello users have never looked back! The light-weight design, combined with the rotating cradle, means you only have to “tilt-to-pour”. Any lifting, straining, or trying to balance and aim when pouring hot water is simply eliminated!
Remember your free ‘brew and biscuit’ gift with the Uccello Kettle Offer is only available if you visit our branches at Gleadless, Orgreave, Wickersley, Derby or Huddersfield. Or pop over to our online shop for more information and customer reviews of this stylish and easy-to-use tilting kettle. After all, it’s the little things in life that make a big difference.
We try our best to offer a wide range of products for customers to help with their daily requirements – chairs, scooters and all that goes with them but when it comes to beds as a company, we haven’t always loved selling them as they have a habit of going wrong.
Customers had been unable to see and feel the bed and mattress so bought them before trying them and found them uncomfortable. When it came to delivery, getting a large divan base into some houses has been more than challenging and, on some occasions, impossible. For both the customer and ourselves this wasn’t good enough, as customer happiness is crucial.
In Autumn 2021 we were introduced to the Argyll Electric Adjustable Bed by Rise & Recline. What first stood out was its unique flat pack design, each side of the bed being independent to the other. 15 minutes later the bed was up! The biggest advantage we identified over other adjustable beds was its flat pack delivery. No large bulky over-sized items unable to get through front doors.
The next thing we noticed was its design. Far from the standard beige patterned damask fabric, the Argyll’s modern, grey weave really allowed its superior quality to stand out.
We now had a choice – change our entire mindset about supplying beds and embrace this new offering or not? We chose embrace, and we are so glad we did. Seeing the quality, ease of set up and mattress options for ourselves gave us a confidence boost to supply and sell adjustable beds to our customers with the peace of mind of knowing we are supplying an excellent product and service to our customers.
The Argyll Electric Adjustable Bed comes in 4 sizes, is exclusively local to Clark & Partners and is available to try in all of our stores. Why not pop along and try it for yourself?
There are numerous specialist providers of care products and equipment, such as hoists, accessible showering, stairlift, vertical lifts and much more. Each of them a specialist in their area of expertise. We are one of these specialists. We offer all the above products and services plus much more.
As Level 4 Trusted Assessors we are trained, qualified, and experienced in taking the time to listen to the needs and lifestyles of each of our clients. We take a holistic approach to understanding how you live in your homes, what care you require and how everything will work together in ‘real life’.
“It’s one thing considering a solution in isolation, it’s a level above to view the situation as a whole – but that’s what we do”. Said Debbie Ashton, Sales and Marketing Director. “To deliver the best results for our clients we really like to find out more about them and their day-to-day lives. This is so we ensure we provide the right solutions to make their lives easier as well as full use and access to their home. We don’t sell a product or service the client needs to meet an immediate issue without taking in to account longer term requirements”.
Take our recent visit to Mr Smith for example (a real client however we have changed their name for privacy reasons).
We arranged to visit Mr Smith to carry out a pre-install visit for a Geberit Mera wash dry toilet we were due to fit upon the completion of a ground floor extension which included a level access shower (LAS) and a bedroom.
We provided the builder on site with guidance for the required services. From experience we know that pre-install visits at the right stage in the project are critical. These visits help avoid costly complications and delays. No-one wants to hear “you’re too late” when stopping issues with the build. The visits ensure a smooth install whether it be a Mera, a vertical lift or a hoist.
Mr Smith was not on site during our visit, but family members were. We provided general advice on the installation of the Mera, how access was planned for the LAS and discussed what other equipment was to be fitted.
The good news was the timing of our visit meant the builder could accommodate our recommended changes with relatively little inconvenience. Without our visit or recommendations Mr Smith would have had to try live with the issues or have them fixed after completion. Thankfully, both of these options were avoided.
We also acted as the Occupation Therapists (OT) eyes on site. (We sent the OT our report immediately after the visit). Details matter! As Trusted Assessors with long experience and the benefit of working alongside perhaps hundreds of OTs we take the holistic “all round” approach to identify issues before they become problems and provide solutions to benefit our clients’ day-to-day lives.
If you would like to discuss the requirements you have for your home or explore you’re your options are to adjust your home to meet your needs please call us on 0114 229 3388 and our team will be happy to help.
At Clark and Partners we think all mums are amazing. So to celebrate Mother’s Day this year we’re running a competition to win a £50 Marks and Spencer voucher in our shops and on our Facebook page.
To make sure we can get the voucher to the winner in time for Mother’s Day the closing date for the competition is March 23rd 2022.
Clark & Partners, a family run business has been helping and supporting the local community for over 60 years. We are Sheffield born and bred. So, when the opportunity came along to work with a Sheffield chair manufacturer, we couldn’t resist and had to find out more.
“My role at Clark & Partners means I have the pleasure of meeting sales representatives and their products regularly and they often follow the same pattern. Not this time.” Said Debbie Ashton “Tom from Mulberry furniture was nothing like that. After a quick re-adjustment of my usual expectations I was absolutely bowled over by this Tom and his Avon chair. A brew and a biscuit later I was convinced that we simply had to work together.“
The Avon rise and recliner chair fits perfectly into the top range of chairs we offer – we really did love it from the moment we saw it. The comfort level is fantastic, the frame is UK made and is one of the highest quality manufactured frames available. The chair has a range of fabrics and is completely made to order, meaning the range of sizing options available is vast. Adding this versatile and high-quality chair to our range means we can find a size to fit almost anyone – please put us to the test!
What most excites us is having the opportunity to work closely with a local company, call us patriotic, hands-on chest standing tall, this means a lot to us. Supporting another local business, especially after the last 2 years, who put so much attention to detail and passion into the product they make is something we truly value. Having the pleasure to work with such a great company who share our values for supporting customers is also amazing.
The fact both Clark and Partners and Mulberry furniture are based in Sheffield means we (and our customers) benefit excellent and swift back up support which in turn we can share with our customers. So, on the rare occasion when things go wrong or plans change, we are all on the doorstep and happy to help resolve any issues as quickly and smoothly as possible.
We’re extremely proud to be the only mobility outlets Mulberry furniture has chosen to work with. The Mulberry Avon chair is available in our Sheffield and Rotherham stores. To get the full benefit of everything this chair has to offer why not pop in and experience it for yourself – an excellent quality, comfortable chair made here in Sheffield.
Please note any online orders placed during the Christmas Holidays won’t be processed until our return in January
For emergency services relating to Stairlifts, Hoists or Vertical Lifts during the Christmas Holiday please call 0114 2293377
Of course, as a mobility retailer, we are always going to shout from the rooftops “buy your scooter from one of our stores”. But maybe not for the reasons you might expect. Actually we would recommend buying a scooter from ANY local mobility store rather than online, not just ours.
With price comparison being the main deciding factor for customers we thought it would be good to share some of the reasons why we think buying in store is better than buying online.
• In store demonstration – you can have a full demonstration of the scooter, how it works and how to use it
• Trained in store staff – All our team have extensive manufacturer training on all scooters, we know them inside out!
• Expert product advice – Tell us a bit about your plans, where you’ll be going and we will help you pick the right scooter type for your journeys
• Variety of stock – We have a range of different scooters for use on pavements, on the road, to go in your boot or that fold down. You can see a range of these scooters in our stores
• Try before you buy – Pop in to any of our stores for a test drive of our scooters
• Home demonstrations – If you’re still not sure you’ve made the right choice about buying a scooter we will bring your favourite scooter to your home so you can try it there too
• Free delivery – There are no extra charges for delivery. We don’t leave you with a box on the kerbside that needs to be assembled or ask that you save any packaging for returns purposes. Our scooters are delivered fully charged, in one piece, working and ready to go with an expert delivery driver to go over how it works
• After service – Our product warranty is clear at time of sale, there are no hidden costs. Our team of engineers are scooter experts, happy to fix any problems you may have
• Locality – We only serve customers local to our area, that means we can offer you an amazing, loyal local service
• Community – Buying from a local mobility retailer supports the local community
If you are still unsure, visit one of our stores and put us to the test!